Privacy Policy
Last updated: [Insert Date]
By using this website, you agree to the terms described in this Privacy Policy.
Information We Collect
We may collect information in the following ways:
Information you provide directly
When you interact with our website, you may share:
- Name
- Email address
- Company name (optional)
- Messages submitted through forms
- Information shared while booking a call
- Information shared through chatbot conversations
Client service data
If you become a client, we may operate inside your tools as part of the agreed services. This may include access to:
- Email inboxes
- Support systems
- CRM platforms
- Workflow tools
- Pipeline data
This access is limited to the operational scope agreed with you.
Payment information
Payments may be processed through third-party providers such as Payoneer or WooCommerce payment integrations. We do not store full payment card details on our website.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and messages
- Schedule and manage calls
- Deliver operational services
- Set up workflows, CRM, and automation
- Improve website experience
- Provide weekly operational visibility (for clients)
- Communicate about onboarding, plans, or support
We do not sell or rent your personal information.
Access to Client Tools & Data
As part of our services, InboxPrestige may operate inside client systems such as email platforms, CRM tools, and support software.
This access is:
- Limited to agreed operational scope
- Used only for service delivery
- Managed with least-privilege permissions
- Handled with strict confidentiality
We do not use client data for any purpose outside the services we provide.
AI Chatbot & Automation
Our website may use AI assistants to:
- Answer questions
- Guide visitors
- Help with booking and routing
Information shared in chatbot conversations may be stored to improve responses and communication quality.
Cookies & Analytics
We may use cookies and basic tracking tools to:
- Understand how visitors use our website
- Improve performance and experience
- Maintain essential site functionality
You can disable cookies in your browser settings if you prefer.
Third-Party Services
We may use trusted third-party tools to operate our website and services, including:
- Google Calendar (call scheduling)
- Payment processors
- CRM and automation platforms
- AI chatbot providers
- Analytics tools
These services may collect and process data according to their own privacy policies.
Data Security
We take reasonable steps to protect your information by:
- Using secure access controls
- Limiting permissions
- Following structured workflows
- Avoiding unnecessary data storage
However, no method of online transmission is completely secure.
Data Retention
We keep personal information only for as long as necessary to:
- Deliver services
- Maintain communication
- Meet legal or operational requirements
You may request deletion of your data at any time.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate details
- Request deletion of your data
To make a request, contact us using the email below.
Contact
If you have questions about this Privacy Policy, you can contact us at:
Email: support@avenflow.com
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.